Becoming User-Centered Guide
Want to establish user-centered thinking at your organization? Download this guide to learn strategies for evaluating UX needs, earning buy-in, and hiring help.
UX & Content
72 Results
Agile Development: Being Genuinely Interested in Other People
Agile Development and user-centered thinking are not incompatible. In fact, two of the four pillars of the Agile Manifesto overlap perfectly with UX. In what is dubbed Agile UX, empathy and really listening to the needs of the stakeholders drives the process.
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Bringing User-Centered Thinking to Your Organization: 7 Things to Consider
Embracing user-centered thinking has a strong ROI. Getting started can be daunting, but it doesn’t have to be. If you are trying to bring more UX to your organization and are coming up against roadblocks or if the idea just seems too big, consider these seven things—and then download our free guide.
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Case Study: Starting with User-Centered Thinking
UX is not a warmup, it’s not a one-time thing, it’s not an isolated event. UX is something you commit to—and do—for the entirety of a product’s lifecycle and beyond. In our experience, committing to UX as soon as the discovery and strategy stages is a major gamechanger.
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User-Centered Design vs Human-Centered Design
Often treated as interchangeable, “user-centered” and “human-centered” are disparate—same idea, different intention and execution. One approach is narrow and specific, the other accounts for the vast majority. Learn the importance of getting the distinction right.
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User-Centered Thinking at Every Step
Organizations, teams, and individual roles that commit to a user-centered design will enjoy better outcomes thanks to the intrinsic iterative nature of the process. But widespread buy-in is crucial to success.
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Case Study: Big Wins from a Small Usability Test
Usability testing just five users identified actionable ways to improve customer satisfaction and alleviate frustrating usability problems, while also increasing the team’s empathy for users.
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Case Study: User Experience as a Project’s Foundation
Our best client relationships evolve over time. Learn how Sparkbox’s UX work with an autonomous robot solutions pioneer was the foundation for an initial project and successful years-long collaboration.
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Let’s Keep the “Content” in WCAG
Content is a critical part of your accessibility strategy because it improves the web experience for all users, not just people with disabilities. Learn some best practices for writing accessible content, using page elements, and adding accessibility to media content.
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Three User Experience Books That Changed Our Outlook on Interface Design
Last year, we read three UX books that challenged our perception of interface design. Open your mind to considering assumptions about users’ locations and cultures, multimodal interaction and inclusivity, and user safety design.
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Want to talk about how we can work together?
Katie Jennings
Vice President of Business Development