Case Study: Big Wins from a Small Usability Test
Usability testing just five users identified actionable ways to improve customer satisfaction and alleviate frustrating usability problems, while also increasing the team’s empathy for users.
Written by Julie Young
15 Results
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Case Study: User Experience as a Project’s Foundation
Our best client relationships evolve over time. Learn how Sparkbox’s UX work with an autonomous robot solutions pioneer was the foundation for an initial project and successful years-long collaboration.
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Three User Experience Books That Changed Our Outlook on Interface Design
Last year, we read three UX books that challenged our perception of interface design. Open your mind to considering assumptions about users' locations and cultures, multimodal interaction and inclusivity, and user safety design.
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Yes, Design Systems Do Improve Developer Efficiency and Design Consistency
We tested the ROI of design systems and found that they increase developer efficiency, create design consistency, and might even have an impact on the accessibility of the code.
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4 Ways to Improve the Usability of Higher Education Websites for Prospective Undergraduate Students
Based on our usability testing research, let's explore higher education website best practices to make a website usable for prospective students.
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So You Want to Add User Experience to Your Project
Introducing UX to an IT organization or dev team can be a big adjustment. Learn some low-friction ways to incorporate UX while maximizing its business value.
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Designing Mobile Navigation
Many organizations with large, content-rich websites struggle with mobile navigation, and we wanted to identify research-backed best practices that would help overcome some of these common design challenges.
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Putting the “User” in UX
Looking to start incorporating user research into your projects? Julie shares some easy ways to enrich your products with first-person user research.
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Recruiting for User Research: A Toolkit for Finding Insightful Participants
Make better products with this kit that streamlines the process of brainstorming where to find users, actually contacting users, and tracking your wins.
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3 Sketching Techniques to Improve Collaboration in Discovery and Kickoff Meetings
Give every team member a voice in your Discovery and kickoff meeting with scenario sketching, visual note taking, and goal-based sketching.
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